Privacy Policy

1. Information We Collect

To provide you with the Service, we collect the following types of information:

• Information You Provide Directly: This includes your name, email address, and any specific preferences or configurations you set up within the app.
• Information via Financial Integrations: When you choose to connect your bank or other financial accounts to Hinder, we collect data necessary to provide the Service, such as account balances, transactions, and account types. We use secure third-party data aggregators (like Plaid) to facilitate these connections; we never see or store your bank login credentials on our servers.
• Automatically Collected Data: We collect basic technical information to ensure the app functions properly across different devices. This includes your operating system, device type, and app usage logs (e.g., error logs and crash reports) to help us troubleshoot and improve performance.
• Payment Information: If you make in-app purchases or subscribe to premium features, payment information is processed securely by the applicable app store (e.g., Apple App Store). We do not collect or store your full credit card number.

2. How We Use Your Information

We use the information we collect strictly to operate and improve Hinder. Specifically, we use your data to:

• Provide, operate, and maintain the app's core features.
• Sync and categorize your financial data securely.
• Process transactions and manage your account.
• Identify, debug, and fix technical issues or app crashes.
• Respond to your customer support inquiries.
• Create aggregated, de-identified data (information that cannot be linked back to you) to analyze overall app usage and improve our Service.

3. How We Disclose Your Information

As stated above, we never sell your data. We only share your information in the following limited circumstances required to operate the app:

• Service Providers: We share information with trusted third-party vendors who provide essential infrastructure for Hinder. This includes secure cloud database hosting (such as Supabase), analytics tools to monitor app performance, and payment processors. These providers are bound by strict confidentiality obligations and are only permitted to use your data to provide services to Three Nine Five Software Inc.
• Financial Data Sources: To establish and maintain the connection to your financial institutions, data is routed through our secure aggregator partners (e.g., Plaid). By connecting your accounts, you also agree to the privacy policies of these specific aggregators.
• Legal Obligations: We may disclose your information if we believe it is necessary to comply with a legal obligation, valid subpoena, or court order, or to protect the rights, property, and safety of Three Nine Five Software Inc., our users, or others.

4. Security of Your Information

We implement industry-standard administrative, technical, and physical security measures to protect your personal and financial information. Data transmitted between your device, our backend servers, and our financial data partners is encrypted. While we take every reasonable precaution to secure your data, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you choose to delete your account, we will delete your personal and financial data from our active databases, subject to any legal obligations to retain certain records.

6. Your Privacy Rights

Depending on your location, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate data.
• Request the complete deletion of your account and associated personal data.

To exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy and, where appropriate, via an in-app notification.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at nick@tradetheodds.ai